Value our hotel

Name:  (if you want to remain anonymous don't fill in your name)
Room number: 

1. How do you get to know of Hotel Gundolf?

Internet
Travel agency
Friends/Family
Tourism office
Others: 

2. How was your first impression of Hotel Gundolf?

Very well
Good
O.K.
Worse, why:

3. Were you satisfied with the Check In?

Yes, friendly and competent
Yes, very informative
No, we get not enough information
Improvement:

4. Were the room / the Type description like your impression?

Yes
No
Praise/Critic:

5. Were you satisfied with the cleaning of your room?

Yes, of course
It was ok
No, I’m sorry, why

6. What do you mean to our breakfast buffet?

Great breakfast buffet
Good strengthening in the morning
To little offer
Your wish:

7. What do you mean to our afternoon snack?

Super idea
Delicious for a change
Nothing special

8. How many stars get our kitchen crew?

****
***
**, why

9. Is the dinner enough for you?

Yes, it’s optimal
No, not enough

10. How do you value our service team?

Very friendly, proper, orderly and obliging
Attentive and competent
Too slow, inattentive, impolite
Others:

11. Are we a comfortable 3 Star hotel?

It has exceeded our impression
Yes
No
Improvement:

12. Is our wellness area to your satisfaction?

****
***
**, Why:

13. Do you want more information for summer/winter?

Summer
Winter
What do you miss:

14. How do you like our evening post?

Great idea!
Nice
Not important
That would be interesting:

15. Are you satisfied with our ski bus service?

Yes, great service
I have used the local bus
No, I didn’t went skiing

16. How do you like the local bus from VVT which you can use for free?

Great idea
I didn’t use it
Do you know that you get a bus ticket for free by arrival by train?

17. Are you satisfied with our weather information?

Yes, great at the ski cellar and in the evening post
No, could be more information

18. Do you enjoy your holidays at Hotel Gundolf?

19. How do you think about price and performance at Hotel Gundolf?

Super
Is ok
Would you pay more if:

20. Did you take part? Were you satisfied?

21. Is enough information at the room?

Yes, you know what is important
No
I didn’t read it closer

22. How was the Check out?

Fast and without any problems
Hearty, friendly and familiar
Some problems and trying

23. Do you want to get our newsletter after your holidays?

Yes, great 
No, thanks!

24. Would you recommend us?

Yes
No

25. Will you come again and spend your holidays at Hotel Gundolf?

Yes, in summer
Yes, in winter
No, one time was enough

26. You can judge us. How many stars for Hotel Gundolf?

****
*** S (Superior)
***